Blog

Revolutionize the way you meet!

Share One of the main challenges organizations are faced with daily is the ability to have productive meetings.  Disjointed tools and legacy technology create complexity, resulting in decreased productivity and a poor user experience.  Meetings rarely start on time, and for many participants, meetings can be a giant waste of time. Having just attended my […]

Access Access Access

The concept of a digital workspace has evolved over time. Most clients we speak to can imagine new ways of offering services to their users. Questions remain though;  How much gear do I need to provide them? How can I make it simpler for my users to access and keep pace as the industry continues to […]

Resilience: A Signifier of Success

Throughout the year, many of us find fortified passion and commitment to establish new goals or reinvigorate those that have gone stale. If you think to past goals, you likely began your journey with focus and honest intentions. Perhaps you did reach your vision of success, but you may have drifted off course or lost […]

Are You Engaging Your Workforce?

Keeping employees informed and engaged in the workplace by providing information that aligns with their priorities, enables collaboration between team members and across divisions, fosters creative thinking, and ultimately contributes to your organization’s productivity. Effective communication is important for any organization. How you manage information, present information, and engage your employees and customers can be the differentiator in […]

SMP and the Rochester Triathlon

Saturday, August 23 marked the 5th annual Rochester Triathlon and the 4th year that SMP has served as the title sponsor of this unifying event. We truly enjoy working with the race committee and the Rochester Area Triathletes (RATS) to see the event come together. Triathlon is a unique endurance sport as it is well […]

Collaboration by Design

“Without a solid foundation, you’ll have trouble creating anything of value.” – Erika Oppeheimer. Plan When it comes to the technology, Unified Communications is built on a computer network infrastructure and like a house, a solid foundation that has been well planned is critical to the success. Improve When planning your UC system, one for […]

Don’t END user computing, ENABLE it.

End user complaints and general experience issues are many times seen as lowest level IT support function. Most organizations when asked “who is responsible for this?” reply “I am not sure” or “it’s another team’s responsibility”. Usually, if it’s an end user issue that is directed to anyone but the infrastructure team (cuz they are […]

SMP Cycles for a Cause

This June, SMP recruited both avid cyclists and beginners to ride and fundraise in support of two events that aim to improve health and longevity in our region. The Tour de Cure aims to stop diabetes and raise critical funds for education, advocacy and research through the American Diabetes Association. SMP riders participated in the […]