Out of SMP’s state-of-the-art SMARTcentre NOC, we monitor and manage a wide range of IT solutions so you can concentrate on running your business.
We’ll monitor for uptime, efficiency, and more, while mitigating any issues that arise and analyzing performance for opportunities to optimize.
Our SMARTcentre puts some of the most powerful technology from strategic partners such as VMware, Cisco, Liquidware Labs, and DellEMC to work for you. The result is a host of valuable benefits for both your operation and your bottom line:
- 24/7/365 monitoring and management: Our engineers and experts are available year-round proactively monitoring your IT solutions to ensure they meet your exact standards of uptime, efficiency, and security. If you encounter an issue, one simple call connects you to a certified, U.S.-based engineer to work through whatever problem you face.
- End-to-end expertise: We put decades of expertise at your service backed by some of the most respected certifications in the industry, all dedicated to keep you at your most productive.
- Time and cost savings: The amount of effort and resources it takes to internally manage IT solutions can be burdensome to organizations. We have the manpower and technical know-how to cost-effectively take care of year-round IT solution management that saves you valuable time and money.
- Ongoing recommendations: Technology is always moving forward and we stay on the leading edge to help you maximize your IT solution investment and meet the changing needs of your organization. We’ll keep you updated on developments and emerging technology that can accelerate the way you do business and serve your customers.
Our areas of expertise
- Unified Communications/Collaboration
- Network Infrastructure/Network Security/Wireless
- Contact Center
- End-user Computing Support as a Service (SaaS)
With the SMP Service Guarantee, you can purchase with confidence knowing that your satisfaction is guaranteed.