Collaboration solutions for Healthcare industry

Enabling Tomorrow’s Healthcare Solutions with Collaboration Technology

Healthcare has emerged over the past decade as one of the most critical and competitive industries in the country. The connection between patient consumers and healthcare providers is critical to the success of every healthcare institution today. The success of the patient and family-centered care dynamic depends on the ability of healthcare organizations to deliver high-quality interactions at the most reasonable cost possible.

Cisco Collaboration technology enables Healthcare organizations to create in-person interactions that result in a better patient experience and satisfaction. They do this by providing:

  • Tools for remote patient access
  • Delivery of accurate and timely messages to patients and families both in and out of the healthcare setting
  • Enhanced communication amongst staff within the organization


Employee interactions and customer experiences within any organization depend heavily on the quality and reliability of the network they are connected through. SMP can work with you to design, deploy and manage a network for hundreds or thousands of devices that is both secure and dependable. SMP networking solutions incorporate the latest technology with industry best design techniques to meet the current and future needs of your organization. SMP will evaluate your existing infrastructure, provide recommendations and offer a solution that is technology installation tailored to your budget, schedule and organization’s goals. Learn more about our Networking solutions »


Devices in the healthcare setting are increasingly mobile for both providers and patients. A robust, secure and reliable wireless network is a must-have in every healthcare setting today. SMP leverages years of experience with Cisco’s wireless portfolio of offerings, including access points, controllers and cloud solutions. SMP can assess your current wireless networks, combine wireless networks across your enterprise, or install a completely new collaboration solution based on your goals and objectives.


SMP combines our superior knowledge of the latest security threats, with technology solutions and services from recognized national experts. From firewalls, to security applications, monitoring, security architecture and overall protection—SMP has you covered. SMP can design collaboration solutions that are HIPPA compliant and offer peace of mind as new risks emerge almost daily. SMP provides focused vulnerability analysis and security maintenance, along with real time monitoring and risk management. Learn more about our Security solutions »

Quality of Service (QoS)

New applications may enhance business processes, but stretch network resources. QoS is an industry-wide set of standards and mechanism to manage network resources and ensure high-quality performance for critical applications. Implementing QoS can provide secure, predictable, measurable, and assured services for multiple applications—including delay-sensitive and bandwidth-intensive applications—by managing delay, delay variation (jitter), bandwidth, and packet loss in a network.

When deploying healthcare collaboration solutions, Cisco IOS QoS classification, scheduling, provisioning, and management tools can satisfy all requirements for voice, video, and mission-critical data applications. QoS can also ensure that in the event of a worm or DOS attack, networks stay available. SMP and Cisco can provide the tools and the expertise to configure and optimize QoS in networks for mid-size and enterprise level organizations.

Cisco Unified Communications Manager

As the backbone of the Cisco Collaboration portfolio, Cisco Unified Communications Manager (UCM) is a call control platform that delivers the right experience to both fixed and mobile collaboration endpoints. UCM offers services, such as presence, messaging, voice, video and web conferencing, along with integrated mobility features. The tools offered through UCM enable you to extend video capabilities to numerous endpoints through a single, unified communications infrastructure. From the individual desktop to the telepresence-enabled room, UCM is highly scalable, reliable and delivers a great return on investment.

SMP Cisco Partner levels


See How SMP Helps Improves Patient Care at
Gates Vascular Institute.

healthcare Collaboration technology

Improving the Patient Experience and Doctor Efficiency

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