Corona Focused IT and Business Support

COVID-19 / Corona Virus. The Pandemic. This beast is changing rapidly, with healthcare organizations, education systems, businesses and individuals trying to keep up, keep productive, and keep sane (check out our blog on Mental Well-being during a pandemic).

SMP is here to help.  Below are a number of offers / updates and tips & tricks from some of our manufacturer partners.  Many of these amazing organizations are stepping up and offering trials, additional licensing, training and more.

And SMP is poised and stands ready to help in any way we can. Whether that be in the form of assistance getting your remote workers up and running with webex, or if it is “watching the store” while you IT folks focus on making sure your workers can access the tools, information, data, and applications (Managed Services support), to helping to secure your remote workers, your data and your customers…we are here for you.

This is a time when we all need to come together, support each other and try to keep our businesses productive, and the economy moving.

This page will be updated regularly with offers and info from our manufacturer partners. If you don’t see something specific you are looking for on this page, please reach out to SMP as there are programs for all vendors available right now (example: Palo Alto, Carbon Black, etc).


Manufacturer specific Corornavirus updates and offers

Cisco Logo

Cisco Webex offerings

    • Cisco is providing relief for customers with active Webex subscriptions during the Cisco Webex COVID- 19 Surplus Usage Waiver Period: February 1, 2020 through May 31, 2020.
      • For Enterprise Agreement Meetings subscriptions- Cisco will allow an additional 20% to be provisioned for Webex Meetings and Webex Teams at no additional charge during waiver period
      • For Active User Meeting subscription- Cisco will not factor an increase in the number of Active Users in determining the Average Active Users during the waiver period.
    • Cisco Webex Available Free in These Countries (COVID-19 Response)
    • Cisco Contact Center “Work from Home” Webex Contact Center Quick Deployment

Cisco Security offerings

    • Cisco Free Security Offers, including Cisco Umbrella, Duo Security and Cisco AnyConnect Secure Mobile Client. Click here for details.

Links, blogs and info

Cisco Webex Details


VMware offers:

    • To help customers get started with Virtual Desktops (VDI) and applications as a remote workforce solution, we are offering 90-day Trial of Horizon Cloud on Microsoft Azure  Click here for details
      • Delivers Desktop-as-a-Service (DaaS) solution.
      •  No on-premise hardware or infrastructure required
      •  Bring your own Azure capacity ID
      •  Create your desktop/application images and go!
      •  Get familiar and scale with a cloud-based solution
  • Customers who want to leverage our mobility solutions can try Workspace ONE for 90 days free of charge for 100 devices through July 31, 2020 Click here for details.
  • To help organizations quickly empower a remote digital workforce, VMware is introducing the VMware SD-WAN Work @Home free trial offering (click here for details), which provides end user hardware and hosted services using one of the following Work @Home bundles:
    • Up to 100 VMware SD-WAN Edge 510/Edge 510-LTE for up to 90 days with Horizon or VMC on AWS
    • Up to 50 VMware SD-WAN Edge 510/Edge 510-LTE for up to 60 days

Both VMware SD-WAN Work @Home bundles come with the following: 

  • Hosted VMware SD-WAN Orchestrator and Hosted VMware SD-WAN Gateway
  • Secure connectivity to the enterprise data center
  • Three hours of professional service for existing customers, or six hours for new customers

Links, blogs and info 

PaloAlto Network Security

Palo Alto offers