MANAGED IT SERVICES

MANAGED IT SERVICES

Focus on running your business and let SMP monitor and manage your IT solutions from our state-of-the-art network operations center.

We offer IT monitoring solutions for uptime, efficiency, and more, while mitigating any issues that arise and analyzing performance for opportunities to optimize.

SMP’s SMARTcentre NOC puts some of the most powerful technology from strategic partners such as VMware, Cisco, Liquidware Labs, and DellEMC to work for you. The result is a host of valuable benefits for both your operation and your bottom line. 

SMARTcentre Manage Plus Services

  • 24/7/365 monitoring and management: Our engineers and experts are available year-round, providing proactive IT monitoring services to ensure they meet your exact standards of uptime, efficiency, and security. If you encounter an issue, one simple call connects you to a certified, U.S.-based engineer to work through whatever problem you face.
  • End-to-end expertise: We put decades of expertise at your service backed by some of the most respected certifications in the industry, all dedicated to keep you at your most productive.
  • Time and cost savings: The amount of effort and resources it takes to internally manage IT solutions can be burdensome to organizations. We have the manpower and technical know-how to cost-effectively take care of year-round IT solution management that saves you valuable time and money.
  • Ongoing recommendations: Technology is always moving forward and we stay on the leading edge to help you maximize your IT solution investment and meet the changing needs of your organization. Ad your managed IT service provider, we’ll keep you updated on developments and emerging technology that can accelerate the way you do business and serve your customers.

Our areas of expertise:

  • Unified Communications/Collaboration
  • Network Infrastructure/Network Security/Wireless
  • Contact Center
  • End-user Computing Support as a Service (SaaS)

SMARTcentre OnDemand Services

A low-cost, consumption based managed services model that enables your time-strapped IT staff to focus on helping propel your business objectives forward, not babysit the infrastructure.

One of SMP’s core functions is to help businesses maximize productivity, efficiency, and profitability by expertly leveraging new technologies. With SMP’s SMARTcentre OnDemand Managed Services we mitigate issues that arise by offering engineering expertise constantly available to augment your existing staff skillsets and bandwidth.

Key Benefits:

  • OnDemand engineering expertise, as needed, to augment internal IT staff
  • Stay focused on your core business and strategic initiatives
  • Control IT costs
  • Reduce labor costs
  • Reduce expenditures on Professional service agreements
  • Better use of internal resources
  • Access to new technology
  • Access to skills: Offer engineer expertise across client technologies 24/7/365

When is a good time to look at outsourcing services?

  • Covid-19 and other current events provoking sudden introduction of new technologies, which internal engineering resources may lack experience
  • Infrastructure growth
  • Headcount reduction or hiring freeze
  • Compliance concerns (new regulations/mandates)
  • Rolling out new technology systems

Learn more about SMP’s SMARTcentre OnDemand Services

Contact SMP’s SMARTcentre to learn more about securely outsourcing engineering expertise across your technology stack: 877-500-4339. 

SMP Service Guarantee

With the SMP Service Guarantee, you can purchase with confidence knowing that your satisfaction is guaranteed.