Innovation Division Aims to Deliver Expectation Shattering IT Solutions

Rochester, NY (November 19, 2018) – Leading technology services provider, SMP is thrilled to announce its new Innovation Division, which will be led by recently named VP of Innovation, Brian Roets.

SMP’s Innovation Division will focus on developing software solutions, and as-a-service technologies, such as Robotic Process Automation/Digital Workers, AI and Intelligence-as-a-Service offerings. The Innovation Team will lead SMP’s go to market plans for new solutions and services, and ensure we address the business needs of our customers with leading edge technologies, meeting the high standards we have set for the solutions SMP takes to market.

Sean Wilson, formerly Collaboration Practice Lead, has been promoted to VP of Client Solutions. Sean will be responsible for all currently available solutions, including AV, Collaboration, Digital Workspaces, Infrastructure and Security.  Sean will focus on improving the overall customer experience.  SMP’s newly launched Lifecycle Services, part of the Client Solutions group, will be one avenue to improving our customers’ business outcomes.

“Brian and Sean have proven to be outstanding thought leaders in digital transformation and will use their experience to deliver exceptional customer solutions. SMP’s investment in software development, AI and digital workers will deliver new and innovative solutions that our customers will benefit from now and into the future” states Peter Allen Chief Operating Officer at SMP.

The overarching goal of the changes are to help SMP customers embark on business driven, transformational journeys with solutions that enable people, streamline processes, and leverage best-in-class technology to deliver expectation shattering IT services.

About SMP:

SMP has been delivering strategic IT with integrity, passion, and a service guarantee for over 20 years. Serving all industries, our value-based technology solutions and services center around audio visual, collaboration, digital workspaces, infrastructure, and security. We partner with top manufacturers like Cisco, Dell EMC, NetApp and VMware to provide world-class technology solutions to our customers. A Best Company to Work for in NYS, SMP has offices in New York, Connecticut and Vermont.

SMP, delivering strategic IT with integrity for over 20 years. To learn more about technology solutions that enable business, visit