SMP Bolsters Customer Success with Lifecycle Advisor Partner Status from Cisco

Rochester, NY – (January 21, 2019)  SMP, a leading IT provider serving the Northeast US, announced today that it has been named a Lifecycle Advisor (LCA) partner by Cisco Systems (NASDAQ CSCO). This designation is in addition to Cisco Gold and Master Collaboration Partner status.  Lifecycle Advisor is a program available exclusively by invitation for partners that meet rigorous program prerequisites and training requirements.  The Lifecycle Advisor status recognizes SMP for having the expertise to not only sell Cisco solutions, but also help customers with adoption, activation and renewal of their Cisco services and solutions.

As a Lifecycle Advisor, SMP helps customer solve business problems with measurable results. As an LCA partner, SMP can help its customers make the most of their IT investments through simplified processes and proven methodologies.

“We are thrilled to be selected as one of only a few chosen Cisco partners to participate in the Lifecycle Advisory program,” comments Sean Wilson, VP of Client Solutions at SMP. “SMP has always been keenly focused on helping its customers get the most out of the technologies they implement, providing extensive onboarding, training and tracking to ensure success. The LCA status enhances SMP’s ability to provide dedicated resources to our customers that will increase customer satisfaction.”

About SMP:

SMP has been delivering strategic IT with integrity, passion, and a service guarantee for over 20 years. Serving all industries, our value-based technology solutions and services center around audio visual, collaboration, digital workspaces, infrastructure, and security. We partner with top manufacturers like Cisco, Dell EMC, NetApp and VMware to provide world-class technology solutions to our customers. A Best Company to Work for in NYS, SMP has offices in New York, Connecticut and Vermont.

SMP, delivering strategic IT with integrity for over 20 years. To learn more about technology solutions that enable business, visit


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