Rochester, NY, July 29, 2019 — SMP once again achieves its certification as a Cisco Master Collaboration Specialization Partner. Cisco Master Collaboration Specialized Partners represent an elite group of Cisco partners that have met the most rigorous certification requirements for Cisco collaboration solutions. This will be SMP’s 5th year of achieving this level of specialization.
As part of the extensive Cisco Master Specialization process, a third-party audit validates that Cisco Master Collaboration partners maintain call control, messaging, contact center, video and conferencing expertise. Partners are also required to provide continuous training and development of their skills as Cisco refreshes solutions and requirements for each Master level specialization.
“SMP’s collaboration expertise is second to none in our region*. We pride ourselves on maintaining the highest levels of certifications, demonstration skills and technical acumen,” comments Sean Wilson, VP of Client Solutions. “While SMP has been through the Master Collaboration audit three times, the technology is ever evolving, and we continue to learn and stay on top of it so that our customers have the best experience possible.”
Not only are Master level partners required to achieve technical qualifications and certifications, they must also demonstrate their customer requirement processes and the ability to present Cisco applications, addressing challenging customer needs and requirements. No other Cisco specialization/certification demands such an extensive proof of the partner design, implementation, and demonstration capabilities.
*SMP supports customers in NY, CT and VT.
SMP has been delivering strategic IT with integrity, passion, and a service guarantee for over 20 years. Serving all industries, our value-based technology solutions and services center around audio visual, collaboration, digital workspaces, infrastructure, and security. We partner with top manufacturers like Cisco, Dell EMC, NetApp and VMware to provide world-class technology solutions to our customers. A Best Company to Work for in NYS, SMP has offices in New York, Connecticut and Vermont.
SMP, delivering strategic IT with integrity for over 20 years.